Web App to Drive Digital Transformation for Insurance Business

How we helped a healthcare provider digitalize business process and win more customers
insurance dashboard
ReactJs
ReduxToolkit
AntD
GitlabCI
Customer Overview

The US-based health services provider that additionally offers insurance plans for non-typical cases such as extreme sports.

Business challenge

- Develop an online platform where insurance agencies and brokers can get all the information in real time.
- Automate settlement activities between all participants.
- Reduce costs on manually updating app versions.

Scope of work

- Web application development
- Design development
- CI/CD process setup

Technology challenges we
faced

- Create an online solution that allows managing payments, discounts and bonuses in real time.
- Depending on the access level of insurance agents, provide access to certain information only. That additionally meant storing, configuring and displaying a large amount of data. 

Solutions

As a frontend framework, we chose React, the most-used Open Source library for designing apps. It allows fast scaling apps and uses a range of UI libraries to empower web applications with rich UI.

In order to boost design development and make it reusable yet quickly scalable, we used Ant Design, an Open Source UI library with ready-made UI components that can be easily customized.

To display a large amount of data to different users with different access levels, we agreed to implement the cursor-based pagination. From our side, we added support of tables with server-side pagination and an infinite scroll for displaying big lists.

We prepared a GitLab CI/CD solution and integrated it with Azure.

To reduce app production time and cut off manual repetitive work, we automated the build release process. To automate programming even more, we added the Redux state management library using a Redux Toolkit.

We added migration between databases to provide a consistent data view in all production environments.

We applied a database audit to save connection with all the data loaded. This can be really helpful when you’ve changed one of the entities and later may need to request data from the archive.

Results
  • A noticeable increase in employee performance for staff members who switched to the app.
  • Boost in sales, as now all the information insurance agents needed to sell more was right at hand and actual.
  • Automated app updates helped significantly cut time on manual installation and therefore reduced costs on software maintenance.
Development Team
  • Team Lead
  • ReactJs Developer
  • Full Stack Developer

Testimonials

Collaboration with Altence by client’s eyes
Andrei Hrabouski
Co-founder of Epicmax
Altence delivers excellent solutions on time and within budget. The team of Altence works closely with our in-house development team. We use their expertise in web on an ongoing basis. What matters to us is that their developers are always willing to offer more efficient solutions.
Konstantin Danovsky
COO at Akveo
Give Altence a problem, they'll shortly come up with a working solution. The team always delivered top-notch code quality. They are reliable, quickly react to changes, and are very knowledgeable. Their willingness to provide feedback and offer alternate solutions were highlighted as a strength.
Andrei Hrabouski
Co-founder of Epicmax
Co-founder of Epicmax
Altence delivers excellent solutions on time and within budget. The team of Altence works closely with our in-house development team. We use their expertise in web on an ongoing basis. What matters to us is that their developers are always willing to offer more efficient solutions.
Konstantin Danovsky
COO at Akveo
COO at Akveo
The project was successfully delivered following the agreed timeline and requirements. The Altence team provided impressive codes and high-quality results through excellent communication. The team's dedication, reliability, and high level of expertise allowed them to stand out.
Zach Boldyga
VP of Scalabull
VP of Scalabull
Over the years, Altence has aided in rewriting legacy code, building and maintaining new apps, and devising complex product features. Most importantly, they are able to solve business problems for us, which often require thinking from a user perspective and working across our full stack with several databases, queues, various APIs, and frontend frameworks.

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