Web App to Drive Digital Transformation for Insurance Business

How we helped a healthcare provider digitalize business process and win more customers
insurance dashboard
ReactJs
ReduxToolkit
AntD
GitlabCI
Customer Overview

The US-based health services provider that additionally offers insurance plans for non-typical cases such as extreme sports.

Business challenge

- Develop an online platform where insurance agencies and brokers can get all the information in real time.
- Automate settlement activities between all participants.
- Reduce costs on manually updating app versions.

Scope of work

- Web application development
- Design development
- CI/CD process setup

Technology challenges we
faced

- Create an online solution that allows managing payments, discounts and bonuses in real time.
- Depending on the access level of insurance agents, provide access to certain information only. That additionally meant storing, configuring and displaying a large amount of data. 

Solutions

As a frontend framework, we chose React, the most-used Open Source library for designing apps. It allows fast scaling apps and uses a range of UI libraries to empower web applications with rich UI.

In order to boost design development and make it reusable yet quickly scalable, we used Ant Design, an Open Source UI library with ready-made UI components that can be easily customized.

To display a large amount of data to different users with different access levels, we agreed to implement the cursor-based pagination. From our side, we added support of tables with server-side pagination and an infinite scroll for displaying big lists.

We prepared a GitLab CI/CD solution and integrated it with Azure.

To reduce app production time and cut off manual repetitive work, we automated the build release process. To automate programming even more, we added the Redux state management library using a Redux Toolkit.

We added migration between databases to provide a consistent data view in all production environments.

We applied a database audit to save connection with all the data loaded. This can be really helpful when you’ve changed one of the entities and later may need to request data from the archive.

Results
  • A noticeable increase in employee performance for staff members who switched to the app.
  • Boost in sales, as now all the information insurance agents needed to sell more was right at hand and actual.
  • Automated app updates helped significantly cut time on manual installation and therefore reduced costs on software maintenance.
Development Team
  • Team Lead
  • ReactJs Developer
  • Full Stack Developer

Testimonials

Collaboration with Altence by client’s eyes

Give Altence a problem, they'll shortly come up with a working solution

The team always delivered top-notch code quality. They are reliable, quickly react to changes, and are very knowledgeable.
Their willingness to provide feedback and offer alternate solutions were highlighted as a strength.
Konstantin Danovsky
COO at Akveo
clutch
comma

Altence delivers excellent solutions on time and within budget

The team of Altence works closely with our in-house development team. We use their expertise in web on an ongoing basis. What matters to us is that their developers are always willing to offer more efficient solutions.
Andrei hrabouski
co-founder at Epicmax
clutch
comma

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